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General Questions
Where can I get the latest news from Patat To Go?
Stay tuned via social media, emails, and the Patat To Go app for the freshest updates.
When will there be a Patat To Go in my area?
We're expanding! Share your excitement, and follow us on social media for announcements.
Why did my location close?
Locations vary as they are independently owned. We hope a new one opens nearby, and it's even better.
Catering
Do you provide catering services?
Absolutely! From small gatherings to larger events, Patat To Go has your catering needs covered.
Is there a maximum number of guests you can cater for?
We're equipped for events of all sizes, but for over 200 guests, contact your local Patat To Go for the best experience.
Where can I find pricing?
Prices vary by location. Check the menu on our website or contact your local store for the most accurate information.
How do I place a catering order?
Order online at patat.com/catering by selecting "Order Catering," or by calling your local Patat To Go.
When should I place my catering order?
Don't wait! Place your order as soon as you decide to make your event epic.
What if my guests have dietary restrictions?
No worries! Our bars are customizable, accommodating various dietary needs.
Can I modify my catering order closer to the event date?
Contact your local store for modifications. Note that cancellations within 24 hours may incur fees.
Are chips and salsa included?
Certainly! They come with buffet-style bars, burritos, and cold wrap catering based on the guest count.
Do you provide warming equipment?
Yes, we offer wire warming stands, sterno heat, and serving utensils for an extra cost.
Do you supply plates, napkins, and forks?
Absolutely! Indicate "Yes, please include" during your order for these essentials at no extra charge.
Franchising
How can I start a Patat To Go franchise?
Learn more at our franchise site: www.patattogo.com/franchising
Patat To Go Rewards
What is the Patat To Go Rewards program?
It's the coolest! Earn points, get rewards, and enjoy exclusive offers. Sign up online or through the app.
Do I need a Patat To Go Rewards account to order through the app?
No, you can still order without registering for Patat To Go Rewards, but why miss out?
Can I redeem my points for cash?
No, but you get awesome rewards for your loyalty.
How do referrals work?
Share your invite code, and both you and your friends earn points. It's a win-win!
What do I do if I forget my username and/or password?
Click 'Forgot Password' on the login screen, and we'll assist you.
Do my rewards ever expire?
Yes, after 12 months. Use those banked rewards before they bid farewell.
Can I redeem offers with my online/order ahead purchase?
Yes, just apply the reward during checkout on the app or website.
Is the Patat To Go app secure?
Absolutely! Your security and privacy are our top priorities.
How do referrals work with Patat To Go Rewards if I don't log into Facebook?
No worries! You still have an invite code to share via text.
Can I still get rewarded without a smartphone?
Yes, at locations with phone number look-up. Set up an account online, and inquire at the restaurant.